Direct sources their teas by visiting the local farmers in about 20 countries around the world. they look for the freshest most exceptional crops by working with small plantations in remote locations, which are not part of the traditional supply channels. they get to know the planters and the way they run their plantations by working with them directly on quality control, and making sure they respect a code of ethics (no child or forced labor, respect for the environment and clean farming emthods, no deforestation. decent wages for workers and compliance with health and safety regulations etc.
